A: When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (CET) will be picked, packed and shipped the same day. Delivery time is usually 2-4 working days.

A: Expect contact from Flex Team via call or email.

A: Upon receiving a call or email, provide the details to our representative.

A: If you want to change a product into another model, strap color etc., please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 7 days after you have received your package, as long as the item has not been used.